Contact
KvK nr.82339023
Btw id.NL00367948B59
Zuid-Holland
Frequently Asked Questions
Shipping your mug and or t-shirt will take 1-14 days
The items are manufactured in 13 countries including Europe, the U.S.A. and the U.K.
If your order was received damaged in transit we must be notified within 5 days of order arrival. We only offer full replacement on breakages and no refunds. A photo will suffice for evidence of this and you won’t need to return the damaged item. A replacement will then be sent out within 24 hours.
For the mug (s) we accept returns. Orders must be returned in new condition and we should be notified within 14 days of receiving your order that you wish to make a return. The buyer must pay for the return cost and a tracked service used or we will not cover loss.
If the address is given incorrect, not picked up from the PO or redeliver arranged and the order returned to us we will deem this a forced return and we will either resend the order back out and recharge the postage or a full refund will be given minus the original postage cost to us.
For ‘change of mind’ reason the original postage cost will be deducted from refund.
© Artwork is copyright of Franclan. All files are for personal use. You may not resell or distribute digital or physical printed copies. If you are interested in using an image commercially, please contact me.
If your question is not listed, please feel free to contact me. I will answer within a day
