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KvK nr.82339023

Btw id.NL00367948B59

 Zuid-Holland

Frequently Asked Questions

After pament you receive a link where you can download your product.

 You will receive 5  JPG files. The sizes are: 1 file with the sizes: 4×6/ 6×9/ 8×12/ 10×15/ 12×18/ 16×24/ 20x 30/ 24×36 and 60x 90 cm.

 1x  file with the sizes: 6×8/ 9×12/ 12×16/ 18×24 cm

1x file with the sizes 4×5/ 8×10/ 16×20/ 40x50cm.

1 file with the sizes: 11×14/ 22×28 cm

1 file with the sizes: 5×7 cm/ A5, A4, A3, A2, A1, 50x70cm.

The dimensions can also be printed in inches

 

 You will receive 1 high resolution  JPG files, the sizes you receive are: 5x7cm /A5/A4/A3/A2/A1/ and 50x 70 cm. 

The dimensions can also be printed in inches.

You have 2 options :

  1. Print directly at home
  2. Take or email the file to your local print shop or an online print service website

The final print quality depends on the printing device. The paper/canvas and ink you use

© Artwork is copyright of Franclan44. All files are for personal use. You may not resell or distribute digital or physical printed copies. If you are interested in using an image commercially, please contact me.

Downloads cannot be returned, exchanged or canceled. Please contact me if there are any problems with your order.

Shipping your mug (s) will take 1-14 days

If your order was received damaged in transit we must be notified within 5 days of order arrival. We only offer full replacement on breakages and no refunds. A photo will suffice for evidence of this and you won’t need to return the damaged item. A replacement will then be sent out within 24 hours.

 

For the mug (s) we accept returns. Orders must be returned in new condition and we should be notified within 14 days of receiving your order that you wish to make a return. The buyer must pay for the return cost and a tracked service used or we will not cover loss.

If the address is given incorrect, not picked up from the PO or redelivery arranged and the order returned to us we will deem this a forced return and we will either resend the order back out and recharge the postage or a full refund will be given minus the original postage cost to us.

For ‘change of mind’ reason the original postage cost will be deducted from refund.

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